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Director of Information Technology

Department: Business Systems and Intelligence
Date Updated: February 13, 2024

Who is Colorado Gives Foundation?

Colorado Gives Foundation connects people, ideas, and Colorado nonprofits to make good happen. We are a Jefferson County grantmaker, investing over $9M annually to help Jeffco nonprofits. We also work statewide, to build the capacity of nonprofits and donors through Colorado Gives 365, nonprofit endowments, and donor services. We make it easy for people to donate to the causes they care about, enabling meaningful change to help our neighbors thrive. Our work is rooted in attentive listening and a firm commitment to equity, diversity, and inclusion. Together, we strive to build resilient, connected, and thriving communities. Colorado Gives Foundation is where donors find and discover the community impact that matters most to them, which is good for everyone.

What’s Your Role

As the Director of Information Technology, you will manage all aspects of the company’s IT infrastructure, including hardware, software, network, security, and data management. As a strategic thinker and strong leader, you should possess a broad range of technical knowledge and skills to ensure the organization’s technology operations are efficient, effective, and aligned with business goals.

Your essential duties and responsibilities will include:

IT Management:

We expect you to deliver system administration and support on all IT infrastructure, including on-premises and cloud solutions, to ensure safe and secure environments while proactively managing risks. Includes design, implementation, and maintenance of all hardware, software, and network systems.

Security and Risk Management:

We will need you to ensure all systems are configured, secure, and compliant with industry standards and regulations. Effectively monitor and maintain the security of the organization’s applications, databases, computers, and websites. Develop and maintain disaster recovery and business continuity plans. Remain active and engaged in understanding new Information Security trends and emerging threats to enable proactive management.

End User Support

You will need to develop processes, procedures, and documentation while providing the full lifecycle of end-user support. This includes troubleshooting all incidents and end-user support requests, determining resolution, working with MSP or Vendors where applicable, and determining long-term strategies to reduce tickets and increase user satisfaction.

Application Integration and Support

You will support integrations between systems and work with vendors and business partners to troubleshoot and resolve software and data issues. 

Support full application life cycle of technology systems in conjunction with Business Analysts, from requirements gathering to vendor/system evaluation, selection, implementation, user training, and ongoing support to ensure effective use of systems.

Relationships

You will manage and build strong relationships with external vendors and service providers. You will also establish effective and collaborative relationships with internal stakeholders, consistently providing excellent service to the organization.

What do you need to be successful?

Accountability and Decision-Making

  • This position is accountable for creating and maintaining documentation for processes and procedures in the reinforcement of a robust Information Security Policy, Incident Response Plan, and Disaster Recovery plan.
  • This position is responsible for effectively monitoring and maintaining the health and security of organization applications, databases, computers, and websites. Accountability includes proactively identifying issues and providing necessary resolution options.
  • This position ensures system configuration and controls are in place to remain in good standing for Audit and Compliance
  • This position is accountable for continuous relationship management with technology vendors, contractors, and partners.

Knowledge, Skills, and Abilities

  • Technical expertise: a deep understanding of the latest technology trends and being up-to-date with the latest developments in the field. Familiar with various technology systems, software, and hardware, including cloud computing, network infrastructure, cybersecurity, and data analytics.
  • Leadership and management skills:  strong leadership and management skills to effectively lead and manage resources, including vendors, contractors, and MSP.
  • Budgeting and financial management: financial management skills and effectively managing the IT budget and costs. They should be able to allocate resources appropriately and manage costs to ensure maximum return on investment.
  • Communication and collaboration: excellent communication and collaboration skills to work effectively with other departments and stakeholders. Ability to communicate complex technical information clearly and concisely and build strong relationships with key stakeholders.
  • Project management: Ability to manage complex technology projects from start to finish. They should be able to develop project plans, manage timelines, and coordinate resources to ensure successful project completion.
  • Change management: Ability to manage change effectively and ensure that the organization is prepared for technological changes and those that impact business processes. Ability to develop and implement change management strategies that minimize disruption and ensure successful adoption of new technology.
  • Culture: Ability to thrive in a diverse work environment and commitment to inclusion with demonstrated skills in relationship development for engaging and long-lasting connections 

Education, Experience, and Certificates

  • Bachelor’s degree in a relevant field or equivalent combination of education and experience
  • Minimum of 5 years of experience in IT management, with at least 3 years in a leadership role.
  • Strong technical knowledge across a range of IT disciplines.
  • Excellent leadership, communication, and collaboration skills.
  • Strong project management skills, with the ability to manage multiple projects simultaneously.
  • Experience with cloud computing, virtualization, and data center management.
  • Familiarity with IT security best practices and regulatory compliance.
  • Experience with budgeting and financial management

Benefits, Perks, and the Fun Stuff

We value our employees’ time and efforts. Our commitment to your success is enhanced by our competitive compensation of $140K-$160K base salary, depending on experience, and you will be eligible for an annual bonus. We are also conveniently located on the G-line in Old Town Arvada. Oh, and we’re pretty fun, so we think you’ll like working with us. 

We offer an extensive benefits package, including:

  • Health benefits, including medical, dental, and vision insurance
  • 401(k) / retirement plan with employer matching
  • Life and disability insurance
  • Flexible spending account
  • Health savings account
  • Paid time off and holidays
  • Flexible schedule
  • Employee assistance program
  • Paid parental leave
  • Professional development assistance
  • Remote work/telecommuting options
  • Workplace perks

Diversity, Equity, and Inclusion

You are valued, and you belong. We are committed to maintaining the best environment for our employees where people can show up as their authentic selves and grow with the Foundation. We are committed to creating an equitable and inclusive workplace and can only achieve this together. 

In that spirit, we provide equal employment opportunities to all employees and applicants without regard to sex, gender identity, sexual orientation, genetics, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.